Voice language: English voice has been proven on real inbound calls. Spanish voice has not yet been verified, so we do not promise bilingual voice. English and Spanish chat are the proven bilingual channels.
Inbound, not cold calling: the voice product is sold for calls coming into the business. Automated outbound voice is separately regulated and is not offered as a cold-calling feature.
Human judgement stays human: complaints, refunds, unusual requests, clinical questions and anything outside the approved knowledge base are escalated instead of guessed.
No fake urgency: pricing and availability are quoted as they exist now. We do not advertise a “five spots,” “frozen for life,” or similar scarcity claim unless it is actually active and documented.